“We were very disappointed with the cottage.”
Our first night it was cold and the heating only came on at 7:0pm for a short time. The smaller bedroom had half sized cupboard for clothes with no chair or drawers. The shower could have been cleaner and there was nowhere to put toiletries. The space between bed and wall at each side was less than 12inches. The garden furniture was mouldy and unusable
We're sorry to hear of your disappointment. There is a thermostat accessible to guests at any time to adjust as necessary. The heating came on for a brief period as the property had reached temperature. With regards to the bedroom, the configuration is advertised correctly on the listing. We have identified the silicone to replace in the shower and this is being addressed, however there is a bathroom cabinet to store any toiletries. Lastly the garden furniture has been looked into and there is no mould, however the set has aged over time and with no faults, it is fully functional. With this in mind however, we are updating the garden furniture for future bookings. Thank you for your feedback.
Property Owner