“Kits cottage certainly does not have off road parking.”
The camber of the drive from directly off the road is very high. We did attempt to park the car off road! If we had carried through with the parking we would have had multiple paint and bodywork to be done. The drive needs to be lowered in line more with the road. Also you cannot open the left hand gate (from the road) far enough as it hits the road. We had to park in the narrow road directly outside the property only just being able to exit the car. If I had known there was not any off road parking I would not have booked Kitts Cottage.
We had a neighbour visit us on our first tea time there and asked us to move our car further towards the T-junction as there is also a salt bin on the opposite side of the road and it makes it very difficult for the local residents to get passed. Apparently she has to this every Friday when new occupants arrive. She did say it was annoying. We felt perhaps not wanted, and to be perfectly honest I cannot blame them.
Also there is not really anywhere you can eat a supper...not wanting to sit at a very small breakfast bar. I know there is a very small table and 2 chairs in the boot room. We were lucky we ate outside, although I must say on very uncomfortable chairs.
There was also 4 chipped plates in the kitchen...not nice. The dishwasher could do with a good clean on the sides.
The TV aerial was not working on our first night, although the owners did come out on Saturday afternoon. There will be further problems with the aerial has has only wiggled it around somewhat!
I realised when booking the cottage it was small but it is very small.
To sum up, I would never book anywhere without off road parking, it’s important to us to know our car is safe. Also I felt uncomfortable knowing what the neighbours think of all the different people in and out of the area.
I don’t think this cottage is up to your normal high quality of service. I hope you will send a representative to the cottage to look at the high camber of the drive.
Malvern is a very beautiful town, we loved it.
Thank you for taking the time to share your comments following your stay at Kitts Cottage.
I'm sorry to hear that you were unable to take advantage of the off road parking. The space available can be difficult to access due to the steepness and width of the road. However, guests are welcome to park on the road in front if they don't feel confident to park there.
It is worth noting that there is no dining table in the property but there is a breakfast bar in the kitchen, in addition to which the owner does supply a small table (kept in the boot room) that guests are welcome to bring into the living area.
I'm pleased to hear that the owner was able to swiftly resolve the problem with the TV aerial.
Kind Regards,
The Customer Relations Team
Owner relations
