“It's worth highlighting how low the ceilings are as this can significantly affect a tall individual/group from enjoying the cottage.”
The cottage is also a little difficult to navigate for elderly people who find it difficult to walk or manoeuvre around anything but the most straightforward dwellings.
There was also a vague smell of damp in the cottage, but it wasn't off-putting.
On the plus side, the cottage feels homely, is well stocked and has good facilities, although the shower on the top floor is a little awkward to enter in and out of.
The welcome crisps and caramels were a nice touch. The cottage is well located with respect to the village, and parking although not private, didn't cause us any problem.
Thank you for taking the time to contact us.
We were sorry to hear that certain aspects of the cottage had an impact on your stay. It is never our intention to mislead guests, and hope that the photos show a clear and accurate reflection of the accommodation. Most pictures clearly show that this is a period property, and that most of the rooms have beamed ceilings, which by their very nature mean that they are usually lower than those in more recently constructed properties. Hopefully the pictures also indicate that this is not a 'straightforward' dwelling - something which most guests in this, and in similar properties, see as an advantage.
Where a property has aspects that we feel need to be highlighted then we make particular mention of them in the description: in this case we make note (in the summary) of the fact that some of the bedrooms are accessed via steep staircases.
However, we have taken on board your comments regarding the ceiling height and have slightly amended the property description to take this into account.
Best wishes,
Manor Cottages
Property Owner
