“Overall happy with our stay at Holly Cottage.”
.well placed with a wonderful view and as a base to explore the surrounding areas.
It was warm with programmed heating controls and comfortable beds/bedding and nice homely touches.
We found that the kitchen had everything we needed and appreciated milk being left in the fridge along with a packet of biscuits.
However we were disappointed to find that the 3 small oven trays were dirty. We washed one in
order to be able to use it and left the others as well as a bowl which was already chipped with a note, on leaving, for the cleaners.
We didn't find the blue sofa at all comfortable to sit on and had difficulty viewing the rather small sized wall mounted tv.
Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear that you enjoyed your stay at Holly Cottage, particularly the location, views, warmth of the cottage, and the homely touches — it’s lovely to know these were appreciated.
We’re very sorry about the two dirty oven trays you encountered. Thank you for bringing this to our attention, as this certainly shouldn’t have happened. We’ve raised this with our cleaners to ensure it doesn’t occur again in future.
We also appreciate your comments regarding the sofa. Comfort is very important to us, and we will be reviewing this to see how we can improve it for guests going forward.
Thank you again for your helpful feedback. It’s invaluable in helping us maintain and improve the experience we offer, and we do hope to have the opportunity to welcome you back in the future.
Property Owner