“Firstly is the lack of Wi-Fi, the property is in a rural area, however, there is only a booster in the cottage from the main building.”
The owner herself did mention that another neighbour has improved his and I really feel that if you are renting your property there should be sufficient coverage.
Secondly, to be told that there is only enough hot water for one bath in a 24 hour period again is not good enough. Yes the shower downstairs provides hot water but what is the point of having two bathrooms, which is what we requested if you can only use one.
We were disappointed that the only hand soap in the downstairs bathroom was ...
The owner herself did mention that another neighbour has improved his and I really feel that if you are renting your property there should be sufficient coverage.
Secondly, to be told that there is only enough hot water for one bath in a 24 hour period again is not good enough. Yes the shower downstairs provides hot water but what is the point of having two bathrooms, which is what we requested if you can only use one.
We were disappointed that the only hand soap in the downstairs bathroom was second hand and that the quality of the towels was extremely poor. We were supplied with one hand towel and one small bath towel which meant there were no extra towels for drying hands. In the end we went to Isacc's in Ledbury and purchasing our own. We were also not impressed with the fact that the glass ware and serving bowls etc, were plastic and there were only two sharp knives provided, again we purchased a couple of wine glasses. The kitchen itself is a good size, however, all the white goods are antiquated and could do with being replaced.
One of our biggest concerns was the fact that with the owner living behind the property we felt we had no privacy, and felt we couldn't sit out in the garden without being disturbed. We were also requested to close the curtains on that side of the barn due to her tenant in the cottage next door. She came to the property every day on some errand or another, I know in the visitors book some people found her helpful but when you are in your nightwear and about to have breakfast a knock at the door with the dog and the cat in tow was one step too far.
The curtains in both bedrooms of the barn do not fit the windows, they are made from a light cotton and shaped like a sail which means that the light streams in through the window around 5.00am. We also appreciated that we were staying in a barn but to be woken by bats flying around at 3.00 am doesn't help your rest. We actually ended up going to stay with friends to get a decent night's sleep. I appreciate that Sykes gives a 5 tick rating but I really feel you should go back to the property and look again!
Would definitely not recommend.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations.
The barn is a very traditional property located in a peaceful rural setting, and while many of our guests appreciate the charm and tranquility it offers, we understand that this may not suit everyone’s preferences.
We do make every effort to be transparent in our listing, including noting that the Wi-Fi speed may be lower than what is typically available in urban areas. We understand how important connectivity is and are always looking for ways to improve where possible.
We’re sorry to hear about the other issues you encountered, and we take your comments seriously. Your feedback helps us identify areas where we can enhance the experience for future guests.
Thank you again for your comments, and we wish you all the best in your future travels.
Best wishes Manor Cottages
Property Owner
