“Cottage was lovely well equipped.”
Mattress cover was stained. Cobwebs in the eaves. Carpet not appropriate for dog friendly properties, solid flooring that could be wiped would have been better.
Sally Joanne was very helpful who went above and beyond to make sure our stay was a positive one, which it was.
Thankyou
Mattress cover was stained. Cobwebs in the eaves. Carpet not appropriate for dog friendly properties, solid flooring that could be wiped would have been better.
Sally Joanne was very helpful who went above and beyond to make sure our stay was a positive one, which it was.
Thankyou
- Sallyanne, October 2023
Thank you for your feedback and for choosing to stay at our cottage. We're glad to hear that you found the cottage lovely and well-equipped, and we appreciate your comments regarding areas for improvement.
We apologise for the issues you encountered, and we are pleased to assure you that these have now been resolved.
Your suggestion regarding the flooring for dog-friendly properties is noted, and we will consider implementing changes to better accommodate our four-legged guests in the future.
We're delighted to hear that the team provided exceptional service and went above and beyond to ensure you had a positive stay. We will be sure to pass on your kind words.
Thank you once again for your feedback, and we hope to welcome you back for another positive experience in the future.
Property Owner