“It's a nice house in a nice location, with some good facilities, comfortable beds, and quirky decor.”
But.
It wasn't clean. We had to remove any number of spiders & webs, and we had to clean the kitchen cupboards and drawers before we could use them. And, since we live in a more rural location than this house, we know what to expect in terms of spiders and the like, and it isn't what we found here.
Also, there was no welcome pack to speak of, no milk in the fridge, hot water seemed a hit or miss affair, only one TV (despite the pictures on the web site showing two), and a broken ironing board.
It says in Syke's literature "On your day of departure, please ensure that you leave the property as you found it, in a clean and tidy condition": we thought we'd leave it cleaner than we found it.
Overall, we felt the house wasn't being cared for. And the reason we didn't complain at the time: we didn't receive the welcome email from the owners until the day we were leaving.