“The cottage is generally quite nice, and more than adequate, but there were a number of minor niggles: dripping tap, patio door failed to open (this did somehow rectify itself by the end of the week), patio could do with a spray of weedkiller, lack of dishwasher tablets.”
We had an issue with the cleanliness of the grill pan and baking trays, still had food on the grill and grease on the tray.
Sykes took over 36 hrs to get back to me, then as the owners appeared not to respond to Sykes in the next 24hrs, Sykes attempted to close the complaint.
However, as I said the cottage is decent, location is good, and the welcoming treats were gratefully received.
We had an issue with the cleanliness of the grill pan and baking trays, still had food on the grill and grease on the tray.
Sykes took over 36 hrs to get back to me, then as the owners appeared not to respond to Sykes in the next 24hrs, Sykes attempted to close the complaint.
However, as I said the cottage is decent, location is good, and the welcoming treats were gratefully received.