“Copperbeech photographs well.”
It looks amazing on the website. Sadly it is nowhere close in its current state. The owners have allowed it to fall into disrepair and the cleanliness is way below what we would expect for the price.
The following were noted:
Front door is warped, difficult to close from outside.
Fireplace lacks the tools to make cleaning easy.
Fireplace was dirty on arrival.
Had to call for firewood starter and wood basket.
L/R carpet needs steam cleaning.
L/R sofas are worn and faded.
Front door curtains ...
It looks amazing on the website. Sadly it is nowhere close in its current state. The owners have allowed it to fall into disrepair and the cleanliness is way below what we would expect for the price.
The following were noted:
Front door is warped, difficult to close from outside.
Fireplace lacks the tools to make cleaning easy.
Fireplace was dirty on arrival.
Had to call for firewood starter and wood basket.
L/R carpet needs steam cleaning.
L/R sofas are worn and faded.
Front door curtains were stained.
Kitchen glassware was covered in a film of grease.
Oven hadn’t been cleaned and first use resulted in smoke pouring out due to grease under foil in broiler pan.
Cobwebs throughout property.
Downstairs sink hot water tap doesn’t fully open.
Garden furniture needs repairing.
Garden sun room stinks.
Back door lock loose.
Earwigs everywhere.
All shower fittings leaked in all baths/showers causing flooding on the floor in the top bathroom.
These are just the things we can remember. Finally, we were informed by Sykes that there would be a horse fair during our stay. We weren’t told the true nature of the fair and assumed it was for the wealthy horse-set and would be fun to witness. We were also told parking could be difficult but there was always the adjacent car park.
The fair is a Travelers market. The local pub, as well as many of the shops and restaurants close for the entire week due to the bad behavior of some of those attending the fair. The local police advised us to leave, but if unable to do so stay locked in the house. All the locals gave us the same advice as did the local council. The car park was locked for the whole week. Any cars left in there would be locked in the entire week.
Upon asking to leave early the owner tried to argue that the fair is a lovely event but all the advice received from the police, council and locals was to get out, which we did. In fairness, we did get refunded for the three nights we missed out on.
I would not recommend this property until it has had a major clean and all the broken items repaired.
Thank you for your feedback; we are sorry that Copperbeech did not meet your expectations.
We receive consistently good reviews from our guests so are disappointed that you experienced maintenance and cleanliness issues. We shall certainly look into and address these.
We only provide logs from October to April, so the fire tools had been put away for the summer period. This is set out on our website, as is information about the Stow Horse Fair.
The Horse Fair is a bi-annual event dating back to 1476 which many people enjoy, despite some inconveniences, such as temporary parking restrictions, so we were very surprised to hear you say the local police and council told you to leave.
Best wishes
Manor Cottages
Property Owner
