“The cottage was lovely, and in such a beautiful part of the world.”
We were very lucky with the weather and were able to take advantage of the beautiful garden. We were glad we had taken some comfortable garden chairs as those that were in the garden to use were not very comfortable for any period of time. We did think that was one area in which the cottage could be improved. I slept in the second bedroom and could not open the windows and it was very hot in the evenings so if that could be sorted out that would also be an improvement. The pub was unfortunately closed for refurbishment but there is of course nothing you can do about that and there are some very pretty pubs and places to eat within a short drive, and good facilities to cater for yourself at the cottage. We had a fabulous week all told and I will be certainly recommending it to others, and hope to visit again myself!
Thanks for your feedback, glad you had an enjoyable stay, but sorry to note there were a couple of disappointments, to which I would like to respond.
You were unable to open the windows in the back bedroom. They are the original windows, and only one of them was made as an opening window. This is fitted with just a window stay security lock (unlike windows in the majority of rooms which have a handle lock as well) and the key that is used to undo the lock should have been in a small container on the windowsill. If the key was missing, I apologise and will ask the cleaner to check and rectify the situation. Sorry I can’t offer any further explanation for your difficulty in opening it, but (possibly for future reference) they are universal keys, and can be found on every windowsill at the cottage.
You mention you found the garden seats uncomfortable. However, were you referring to the bistro chairs arranged around the garden table or the two deck chairs located in the storage box adjacent to the shed? If the former, then unsurprisingly they must have been uncomfortable (for prolonged seating), as they’re made of metal. As for the deckchairs, yours is the first complaint we’ve ever received. In case you didn’t realise they were available, I should explain that we decided against promoting their availability because of COVID-19, as there was no guarantee that items like these would be sanitized as part of the clean between guest stays.
However, thanks for highlighting this issue as maybe we should advise future guests of their availability, but (whilst we still have COVID-19) request they spray the seats with the antiviral sanitizer provided, after use.
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