“I’m disappointed and furious about Mayfly holiday cottage where I’ve just spent a week.”
I spent over £500 for this awful holiday. What a waste of my money. I’d previously had a good holiday at nearby Shrove Cottage, Pancake Hill, via Manor Cottages and everything at Shrove Cottage in 2023 was up to expected standard including a comfy bed, but Mayfly by contrast was not.
Here’s a list of the disappointing issues found in Mayfly that need addressing:
Firstly, the location post code given doesn’t even lead to the cottage. It clearly hasn’t been tested out by anyone.
Unresolved issues:
1. The most disappointing issue was the bed. A good bed to sleep on is the most basic fundamental item on the list for any holiday let. The Manor cottages listing says ‘double bedroom’ indicating a double mattress as is normally the case. At Mayfly I found two worn out uncomfortable bumpy old twin bed mattress. The mattress topper is worn out too. I came home with backache.
2. It was unseasonably chilly this June. Only one thin duvet was provided, insufficient for a cold weather summer June 2024. Fortunately I brought a 10 tog duvet with me.
3. Toilet doesn’t flush strongly enough to flush away waste.
4. Unsafe broken electrical bedside light, last PAT test 5/4/2019, it wouldn’t pass a PAT test now.
5. Torch provided for emergencies doesn’t work, the battery had not been checked.
6. Damp coming through bedroom ceiling and various places at skirting board level.
7. Old floor vinyl rucking up.
8. No thought given to interior décor furnishings, just leftovers chucked together. Pictures on walls covered in dust and cobwebs. The Manor cottages photographs are out of date too. I expect Manor Cottages doesn’t check properties.
Resolved issues:
1. A continually flowing bathroom sink hot tap, (more than just a drip) it woke me at night. So much for a tranquil holiday. The tap was wasting gallons of water continually and has obviously been dripping for about a year judging by the constant water flow. It’s just neglectful to leave it un-repaired. I complained and the taps were replaced according to my advice.
2. No sofa blanket provided, a blanket is usually provided in holiday cottages. I requested one and one was brought to me.
This is a cold building inside. I am only 5’ 2” tall yet the very low beams around the bed were bothersome even for me. I’m very disappointed in Manor Cottages.
I’m so relieved to return to the comforts of home where I can recover from this holiday endurance test before returning to work.
I cannot book again with Manor Cottages because I now don’t trust them as a holiday business. I can’t recommend Manor Cottages or Mayfly to my friends.
I’ll have to mention this review on Manor Cottages website.
Thank you for feedback and we are sorry to hear that you are disappointed with your stay. We have followed up with the Owner who was surprised by these comments as he believed all points raised were rectified when you spoke during your stay. He is going to review the further points raised as wishes to continue achieving the 5 star reviews the property generally generates. Postcodes usually serve a number of properties, so we always email out written directions to help with locating your holiday home along with using 'what three words'
Best wishes, Manor Cottages
Property Owner