“Not Clean, not best customers service and not dog friendly.”
It was a last minute booking, so we didn’t investigate thoroughly. Reading some reviews afterwards, I don’t think we would be willing to spend over £200 a night in a place that needs a proper deep clean! I mean proper deep clean! At first glance it looks ok, but look at your toilet seat before you sit down or on your glass before you pour some water (or wine) in it. Even the general information folder left on the coffee table is so dirty, disgusting and has mouldy pages inside. On the top of that the place is damp and therefore the smell downstairs in not pleasant. Squeaky toilet door that will defo wake you up at night. It is such a shame because the cottage is lovely, just needs some TLC.
The owners, well, we only met the husband, who came the first night to say hi. They live literally next door. The wife was in touch only via text message and I can assure you there wasn’t even a ‘hello’ in her message, not ‘looking forward to welcoming you’, not even simplest courtesy.
I knew straight after we arrived that dogs are not that welcome as stated in the advert, there wasn’t even a water bowl available. All there was for dogs is a ‘poo’ bin in the garden (handy I accept), and sign to clean after your dog. Also the owner complaint that our dog run into their garden (not separated at all from our cottage’s garden), and that if our dogs poos in their garden they need to clean it, so he shut the gate to the garden. On the top of that, the intro folder sates that dogs are not allowed upstairs, and not allowed in bedrooms either. Well, bedrooms are downstairs, kitchen, lounge and dining room upstairs, I have no idea where we supposed to keep our dog.
On the plus side the area is lovely, really pretty. A lovely coffee shop down the road and Jolly Farm Shop were great for quick shopping or bite to eat.
Also a warning that Chapel Cottage shares the drive/ entry and garden access with October cottage, so if both have guests at the same time, it might get busy. We were lucky that October cottage was empty. Also the narrow road a few people refer to, it is narrow but not unusually narrow. You don’t have to worry, unless you drive a lorry!
Thank you for your feedback with regards to your stay at Chapel Cottage. I'm sorry to hear the property didn't meet your expectations and i can assure you we do have high standards on the cleaning. We will pass on your comments to the Owner for review with her Housekeeper. I hope you still enjoyed the local area and the wonderful places the Cotswolds and surrounding area's have to offer. Kind regards Manor Cottages.
Property Owner
