“The house itself is nice and spacious, with plenty of games and books to enjoy, which is a lovely touch.”
However, it feels like it hasn’t been renovated in quite some time and could really benefit from a fresh coat of paint. The leather sofas had covers that looked more like rugs or bath mats, which made sitting on them a bit uncomfortable.
Bathroom:
There’s only one proper shower in the ensuite, though the first-floor bathroom has a shower head as well. Unfortunately, there’s no shower curtain, and the shower head is quite worn, so the water tends to spray everywhere except where it should.
Kitchen:
We understand the water in the area is hard, but the state of the kettle was disappointing — it was full of limescale and rattled like a maraca when boiling. The spare kettle wasn’t any better. We tried cleaning and soaking them, but it didn’t help. The washing machine detergent compartment was also covered in mould, which made us hesitant to use it.
Overall, the house has potential and offers good space and entertainment, but the lack of maintenance and cleanliness really let the experience down.
Thank you for taking the time to review the cottage although we were rather surprised and upset by your comments.
Renovation and upgrading is ongoing constantly at the cottage and decoration is chosen with ease of maintenance in mind. Whenever damage occurs, however slight, it is dealt with right away. In the last two years to mention just some of the items that have been renewed/replaced is as follows, a very large picture window in the dining room, most internal doors, new Neff fridge freezer and complete re-carpeting throughout the house. Hardly neglecting maintenance I’m sure you would agree.
The suite covers are custom made to protect the expensive Italian leather suite beneath and certainly not ‘bath mats’. No one has ever complained about these covers before and I’m sorry that they didn’t suit you. On inspection the shower head was working perfectly, and is of period design.
Limescale is a major problem in Bourton and that is why we have at the cottage an inbuilt water softener unit to address this issue. Limescale is kept to a minimum because of this and kettles are checked regularly. We keep 3 kettles at the cottage, 2 electric ones and one to be used on the gas hob in case of power cuts. I’m sure that at least one of them would have suited you. My housekeeper who is very particular uses the washing machine weekly and I’m extremely surprised if it was unfit to use.
Your review is in stark contrast to all of our other reviews and I’m sorry that on this occasion it wasn’t what you expected.
Property Owner