“We were dismayed with the late check-in time, however, as the reason given for this was to ensure that a full 'Covid' clean could be carried out, we were expecting the cottage to be in pristine condition upon arrival.”
However, we arrived to find the bin in the kitchen full of rubbish and some of the mugs were not cleaned properly, there was also a lot of dust and fluff in corners and under furniture, and a used tissue down the side of the sofa. We also had to try and find a bulb for one of the bedside lamps that wasn't working - it would be useful if these minor things could be checked prior to arrival as they make such a difference and are often overlooked. Aside from this, the facilities were excellent ...
However, we arrived to find the bin in the kitchen full of rubbish and some of the mugs were not cleaned properly, there was also a lot of dust and fluff in corners and under furniture, and a used tissue down the side of the sofa. We also had to try and find a bulb for one of the bedside lamps that wasn't working - it would be useful if these minor things could be checked prior to arrival as they make such a difference and are often overlooked. Aside from this, the facilities were excellent and the cottage was very comfortable in a fantasic location. Blockley Village is a real gem, a very quiet spot in the heart of the Cotswolds. A note on using next door's garden as an entrance to the cottage - it would be good if this was highlighted more with maybe a laminated notice put on the gate. We brought our dog and felt uncomfortable just walking through the neighbour's garden (this would be worse doing this during winter when it's dark). We felt we should knock on their door first, however there was no answer.
- Catherine, September 2022
Thank you for taking the time to leave your feedback on Thrower's Cottage. I sincerely apologise that the cottage was not left to our usual high cleanliness standards. We are pleased to hear that the facilities were excellent and the cottage is in a fantastic position. Property Owner