“Towel rail leaking in downstairs bathroom unable to use towel rail.”
Toilet seat bracket broken and dirty.
Front door handle loose likely to break
No proper mattress on main bed , used small one folded in half to cover stain
Dishwasher dirty and dirty in cupboard
Same as last year not cleaned under sofa in lounge
Basin taps dirty
Toilet seat bracket broken and dirty.
Front door handle loose likely to break
No proper mattress on main bed , used small one folded in half to cover stain
Dishwasher dirty and dirty in cupboard
Same as last year not cleaned under sofa in lounge
Basin taps dirty
Thank you John. I have looked through the property and beside adjusting the toilet seat I cannot relate to your comments left nor can I see any reoccurring theme in regards to cleanliness from other reviews. I will however pass your comments on to the cleaning staff as is standard. Having gone through the property I am reminded what a lovely cottage it is and can understand why it is so popular. That however will naturally incur challenges with ongoing maintenance that comes part and parcel with our obligations of allowing guests to come and stay. That said, I do not believe in this instance it has any bearing on your visit on both this occasion nor the occasion before when a similar review was left by you. Therefore I sadly have to wonder whether we are the right fit for you?
Property Owner