“06/02/2024 Re: Spring Cottage, Winson Near Bibury, Gloucestershire.”
Date of stay: 02/02/2024 for 3 nights Unfortunately, whilst this cottage is without doubt a lovely cottage, very cosy and in such beautiful surroundings, there were a number of issues we had with it. I have listed below:- • Bin in sink cupboard was full of someone else’s rubbish, including a broken glass. We did not touch it and it was still there when we left • Dent in kitchen cupboard • This cupboard was also very dirty as obviously rubbish had over spilled onto the door and shelves ...
Date of stay: 02/02/2024 for 3 nights Unfortunately, whilst this cottage is without doubt a lovely cottage, very cosy and in such beautiful surroundings, there were a number of issues we had with it. I have listed below:- • Bin in sink cupboard was full of someone else’s rubbish, including a broken glass. We did not touch it and it was still there when we left • Dent in kitchen cupboard • This cupboard was also very dirty as obviously rubbish had over spilled onto the door and shelves • Only 5 tablemats ! • Dead flies in bedroom light – this has been mentioned in other comments • Broken light shade in bedroom which fell off every time we used it • Dead woodlice and black bits all over the carpet in the lounge behind the television and surrounding area. We fully understand that the area contributes to insects etc but we live in similar surroundings in Wales and these had been there for quite a while • We were a group of 6 women in mid 60s and early 70s and as another guest has pointed out there is no enough seating for 6. When I booked it we assumed one sofa was a 3 seater, it is not, so for our entire stay someone had to sit on the floor • This sofa had a large rip in the back and the frill was hanging off • Same sofa has absolutely no padding in the seats so very uncomfortable and had a few stains on it. The sofa being uncomfortable has been mentioned in review before so why has it not been rectified • DVD did not work, the batteries in the remote control have leaked and are covered in battery fluid, this obviously did not work so we tried to turn on using the player’s controls but it still would not work. This was extremely annoying as when we go away together we really enjoy ‘movie nights’ and we all buy a DVD to play over the 3 nights. Due to the broken DVD player we could not do this. Everything should be in working over and checked before the next guests arrive to ensure this. • The downstairs shower – the grouting in the bottom tiles were dirty, the radiator was very dusty and behind the toilet was dirty • A lot of dirt and dust was found beneath the pipes and on top of the skirting – am not sure why all these pipes have not been boxed in as it is right through the house • One of the spotlights in the lounge was hanging down from its socket • A lot of the curtains where not hung properly or had come off the rail • There was a lot of dirty marks up the walls and on the skirting boards • There were no instructions in the book left for recycling, we had to put everything in black bags and in to the dustbins outside. Firstly we thought that maybe that area do not recycle but when we spoke to the person living in house opposite he said that they did recycle around there. For us this was appalling as we feel very strongly about recycling This is a lovely cottage but sadly needs a deep clean, new furniture, new carpets and basic renovations and maintenance. I am sending in photos to back up all the issues we experienced. We go away as a group every year in the winter and have never experienced these issues especially when paying nearly £200 a night and therefore feel we should be compensated as comfort and working equipment is essential when paying to stay somewhere which is advertised as such. Many thanks
- Jacqueline, February 2024