“The directions from the main entrance to number 30 Howells Mere were not clear and all of our party and other guests we noticed along the way were confused too.”
Awoke to no hot water so had to use the boost switch on the boiler a couple of times.
The Spa itself was beautiful and pool area good but found the staff on reception to be unaware of people waiting to pay - had to wait ages before anyone attended to my needs. Also spent a long time waiting to be checked in for my foot scrub - 2 people looking at computer trying to sort out a cancellation appointment.
Having commented above on a few negative issues, our family really enjoyed the weekend. Location was great, very natural habitat and we especially enjoyed the carp, mallards etc which we watched from our balconies. House furnishings were good quality and loved the split level aspect enabling each level access to well furnished balconies. Many thanks