“Loved the cottage and location.”
Main issues: 1) It was a cold week in May and it was difficult to turn on the heat. We went about 5 days before we were able to get any heat and then it was hard to regulate. Temps went down into the 30's at night.
2) Top floor bath room was dark... it needed more lighting. Couldn't see yourself in the mirror! Plus there were no instructions on how to work the shower. It was also about 5 days before we could figure out how to regulate the hot, cold and direction to satisfaction .
Other than all this, we love Burford and love the cottage. A couple of adjustments would make it a much more enjoyable stay.....
Thank you for your feedback. we are glad you loved the cottage. Sorry that you experienced some issues during your stay.
There are contact details within the Welcome Folder which give details of the office number and a 24 hour emergency number you can call. We are sorry you didn't call us as we could have given you guidance on how to do all these things . We hope to welcome you back in the future. Owner relations